Privacy Policy
The Mindsnack Pvt. Ltd. respects your privacy. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
When you contact us through our website, we collect:
- Your name and email address
- Messages you send us
- Your IP address and browser type (for security)
We do not collect payment information. All billing is processed directly by Springbase AI.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries
- Provide onboarding and support
- Send updates about Springbase AI features (only if you opt in)
- Improve our website and services
3. Data Sharing
We do not sell your personal information. We share data only with:
- Springbase AI, when necessary to set up your account or resolve issues
- Service providers who help us operate our website (hosting, email)
4. Data Security
We use industry-standard security measures to protect your information. However, no online service can guarantee absolute security.
5. Cookies
Our website uses essential cookies for basic functionality. We do not use tracking cookies for advertising purposes.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
7. Third-Party Links
Our website links to springbase.ai, which has its own privacy policy. We are not responsible for the privacy practices of Springbase AI or other third-party sites.
8. Changes to This Policy
We may update this policy. Changes will be posted on this page with an updated effective date.
9. Contact
For privacy questions, contact us at info@themindsnack.com.